Privacy Policy - Group Watch Pro

1. Introduction

Group Watch Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

2. Information We Collect

2.1. Discord Account Information

When you use Group Watch Pro, we may collect:

Discord user ID and username
Discord server IDs where the bot is used
Discord channel information relevant to bot functionality

2.2. Payment Information

Payment processing is handled by Paylix, our third-party payment processor. We do not store your credit card details or sensitive payment information. We only receive confirmation of successful payments and transaction details necessary for providing your purchased service.

2.3. Usage Data

We collect information about how you interact with Group Watch Pro, including:

Commands executed and features used
Server configuration settings
Error logs and performance metrics
Support interactions and communications

2.4. Technical Information

We may automatically collect certain technical information, including:

Bot usage statistics
Performance data and uptime metrics
System logs for debugging and improvement

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve Group Watch Pro services
Process payments and deliver purchased licenses
Authenticate users and manage access to premium features
Respond to support requests and customer service needs
Send important updates about the Service
Monitor usage patterns and prevent abuse
Ensure compliance with our Terms of Service
Develop new features and improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data is stored on secure servers and is retained only as long as necessary to provide our services or as required by law.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Payment Processors: We share payment information with Paylix to process transactions
Service Providers: We may share data with trusted service providers who assist in operating our services
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users

6. Discord Data Policy

Group Watch Pro operates as a Discord bot and must comply with Discord's Terms of Service and Privacy Policy. By using our bot, you also agree to Discord's terms. We only access Discord data necessary for the bot's functionality.

We do not access or store your private messages unless they are commands sent directly to the bot in configured channels.

7. Your Rights and Choices

You have the right to:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal retention requirements)
Data Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing communications (service updates are still required)

To exercise these rights, please contact us through our support channels. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. The Discord bot itself does not use cookies.

9. Children's Privacy

Group Watch Pro is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Discord requires users to be at least 13 years old to use their platform, and users between 13-18 must have parental consent.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using Group Watch Pro, you consent to the transfer of your information to these countries.

11. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Discord server or support channels.